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Version: 1.0

🖋 Creating a Return

In the event that an order needs to be sent back to our warehouse a return label can easily be made.

From a manifested order​

If the order has already been manifested the return label will have to be created manually. This process follows the same steps as creating a consignment except when entering the addresses. MTM Logistics and transport information must be entered on the delivery location side of the page with the pickup location being changed to the clients location.

MacshipCreateReturnConsignment

The rest of the consignment can be filled out the same way the original was.

From a Unmanifested order​

If the order hasn't been manifested, you can open the order options and select "Create return consignment" this will generate a duplicate order but with the delivery and pickup address automatically swapped.

MacshipItemDropDownRC